Contact Us

We're here to assist you with any inquiries

Get In Touch

For reservations, inquiries, or special requests, please reach out to us using the information below or fill out the contact form.

Address

Neduvaccattu Building, Pipeline Rd, Kowdiar, Thiruvananthapuram, Kerala 695003

Phone

+91 8078124288 (Reservations and doubts)

Email

theambassadorstayz@gmail.com

Hours

Front Desk: 24/7

From: 6:30 AM - 11:00 PM

Our Daily room location

Our Monthly room location

Frequently Asked Questions

Find answers to common questions about our hotel and services

What is the check-in and check-out time?

Check-in time is from 11:00 AM onwards, and check-out time is before 12:00 PM. Early check-in and late check-out are subject to availability and may incur additional charges.

Do you offer airport transportation?

Yes, we provide airport pickup and drop services at reasonable prices. Please contact our reservations team at least 24 hours in advance to arrange transportation.

Is breakfast included in the room rate?

Breakfast is included in our Deluxe Room, Executive Suite, and Presidential Suite rates. For Standard Room bookings, breakfast can be added for an additional charge.

What is your cancellation policy?

Reservations can be cancelled up to 24 hours before check-in without any charges. Cancellations within 24 hours will incur one night's charge as a cancellation fee.

Do you have parking facilities?

Yes, we offer complimentary valet parking for all our guests. Our secure parking facility is available 24/7.

Are pets allowed in the hotel?

We welcome service animals in compliance with applicable laws. Unfortunately, we do not allow pets in our hotel rooms to ensure the comfort of all guests.